There is a test worth applying to any software development company in Perumbakkam or anywhere else: do they run software of their own? Most do not. They build, invoice and leave. We build and operate seven products in production, which means we have lived through the parts project work lets you walk away from — uptime, migrations, support load, payment failures, multi-tenant data isolation and the second year of a codebase.
RALA Digital Hub Private Limited is a technology company incorporated in December 2020, based on Nookampalayam Road in Perumbakkam, Chennai. Since then we have delivered 17+ client engagements across manufacturing, retail, textiles, food, fitness, electronics and services — including a full marketplace platform for a client in the United States. We bring the product experience to every client engagement.
How we think about the problem
Most small and mid-sized businesses in India are not choosing between two software products. They are choosing between software and a notebook, a painted board, a WhatsApp thread or a spreadsheet. We design for that starting point: mobile-first, low-bandwidth tolerant, GST-aware, and simple enough that the owner is running it themselves by the end of the first week.
That is also why we will sometimes tell you not to build custom software. If a packaged product fits your process, buying it is cheaper and faster than anything we could write. Custom software development in Perumbakkam is worth it when your workflow genuinely does not fit what is on the shelf — and a good software company should be able to tell you which situation you are in.
Visit our Perumbakkam office
7/1009, E First Floor,
Nookampalayam Road, Perummal Nagar,
Perumbakkam, Chennai – 600100
Mon–Sat, 9:30 AM – 6:30 PM
We work in Tamil & English
Custom software development in Perumbakkam & Chennai
Six kinds of system we build most often for businesses across Chennai.
Line-of-Business Systems
Software built to one specific workflow — attendance, billing, HRMS, CRM and operational tooling. The system your business actually runs on, rather than a generic product you bend around.
GST Billing Software
Indian compliance from the ground up: correct document type on its own series, automatic CGST, SGST and IGST by place of supply, branded print-ready PDFs, and GST reports ready at filing time.
HRMS & Payroll
Employee records, biometric attendance integration, leave workflow with automatic balances, loans and overtime recovered through payroll, and monthly, weekly, daily or hourly pay cycles.
CRM & Lead Management
Every enquiry, follow-up, deal and contact in one place, with a visual pipeline, activity reminders and a live dashboard. Ready from day one, with no implementation project attached.
Multi-Tenant SaaS Platforms
Products you sell to other businesses — tenant data isolation verified on the server, role-based access, subscription tiers and payment infrastructure. We have shipped the hard parts more than once.
Marketplaces & Portals
Two-sided platforms with verification, matching and lead-routing logic. DomuStack, built for a client in the United States, is live in production doing exactly this.
Software you can have next week
Custom development is not always the right answer. Three of our products are built, demonstrable and deployable per client — take one module or all three.
| Product | Replaces | What it does |
|---|---|---|
| RALA Billing | The manual bill book | GST and non-GST invoicing, part payments and outstanding tracking, GST-aware customer and item catalogue, branded PDF invoices with tax breakup and amount in words |
| RALA HRMS | The attendance register | Employee records, biometric attendance, leave approval flow, payroll across multiple cycles, loans and overtime, role-based access and full reporting |
| RALA CRM | The enquiry register | Lead capture with source tracking, visual sales pipeline, contacts and accounts, activity reminders, live dashboard of revenue and pipeline value |
| GetWash | The notebook and receipt book | Car wash, detailing and auto service operations from a phone — billing in ~20 seconds, job cards with photos, memberships, cash register reconciliation, GST reports |
| OrderPakka | Taking orders on WhatsApp | A branded ordering page per seller, daily publishing with cut-off times, countable orders, UPI or cash on delivery, delivery rounds — no app install on either side |
| iCampusLink | The NAAC file cabinet | India's first NAAC-focused campus platform — colleges, experts, companies, training institutes and students on one ecosystem for training, hiring and placements |
| Minimeo | The ad-filled kids' app | Early learning for ages 3–8 across five twelve-month tracks including Tamil and Hindi, with no ads, no external links and no purchase prompts in the child-facing app |
We run a guided live demo on your own sample data, so you can judge fit before any commitment. Ask for a demo — there is no cost and no obligation.
How we keep software from falling over
The difference between software that works in a demo and software that survives two years of real use is almost entirely in the engineering practice behind it.
- Automated unit test coverage on every product — GetWash alone carries 84 automated unit tests
- Playwright end-to-end browser tests that drive the real interface the way a user does
- Config-gated authentication, so security settings are not left to chance at deployment
- Verified multi-tenant isolation — each tenant's data proven isolated on the server, not just in the interface
- Staging environments — web, API and database — so you use the software before your business depends on it
- Documented QA test plans you can read, rather than a verbal assurance that it was checked
- Role-based access control separating owner from staff, enforced server-side
- Client work held to the same standard as our own products — the practice does not change because the invoice does
Software we have built for clients
DomuStack — United States
A two-sided marketplace for the US home renovation market, with contractor verification, homeowner project capture, matching and quote routing within 24 hours. Built end-to-end for Purple Heart Pros LLC and live in production. Not a brochure website — a platform.
Kiakaha Gym — Bangalore
Biometric fingerprint attendance management and class scheduling for a multi-batch fitness facility. Automated member check-in, trainer scheduling and attendance reporting. The biometric work here was later hardened into a core module of RALA HRMS.
Social Media Automation Tools
Custom-built automation tooling for scheduling, publishing and campaign management across social channels — the kind of internal system that removes a recurring manual job entirely.
Sree Manjunath Foods
IT support and infrastructure management, plus implementation of orderpakka.in to run daily ordering for their product range — a client who came for one thing and stayed for the next.
informationneeds.com
Content portal development and deployment, built to carry a large and growing volume of structured editorial content.
E-Commerce Platforms
manjunathhomemadeproducts.in, shrikeerthanaafashion.in, gprdcrackers.in and RD Herbal — catalogue, variants, payments, inventory and order management, including a store built to absorb festival-period demand spikes.
Serving businesses across Chennai and India
Based in Perumbakkam. Delivering to clients across Chennai, nationwide, and in the United States.
Software development in Perumbakkam — common questions
RALA Digital Hub Pvt Ltd is a software development company in Perumbakkam, Chennai, incorporated in December 2020 and based at Nookampalayam Road, Perummal Nagar, Perumbakkam 600100.
The useful test for any software company in Perumbakkam is whether they run software of their own. We operate seven products in production — which means we have lived through migrations, uptime, support load and the second year of a codebase, the parts that pure project work lets a vendor walk away from.
Custom software is built for one specific workflow rather than sold off the shelf. You need it when your process does not fit any packaged product, when you are paying per-user fees on software you only half use, or when the real system running your business is a spreadsheet plus WhatsApp plus somebody's memory.
If a ready product fits you, we will tell you to buy it instead. That is a cheaper and better answer, and we would rather give it to you than sell you something you regret.
Indicative ranges:
Single-workflow system (billing, attendance, one department): ₹1,50,000 – ₹4,00,000
Full line-of-business system across several departments: ₹4,00,000 upward
Multi-tenant SaaS platform with subscriptions and payments: quoted on scope
We quote fixed price against a written scope after a free requirement session. Licensing a ready module from the RALA Business Suite costs a fraction of custom development, which is why we always check that option first.
Yes. The RALA Business Suite covers the operating spine of a small or mid-sized business: RALA Billing for GST and non-GST invoicing, RALA HRMS for employee records, attendance, leave and payroll, and RALA CRM for leads, pipeline and follow-ups.
Deploy one module or all three. We run a guided live demo on your own sample data so you can judge fit before any commitment.
Yes — built for Indian compliance from the ground up, not bolted on afterwards. RALA Billing issues the correct document type (Tax Invoice, Bill of Supply or Cash Memo, each on its own series) and calculates CGST, SGST and IGST automatically by place of supply.
GST reports on sales, tax collected and outstanding dues are ready at filing time, and invoices print as branded PDFs with a full tax breakup and the amount in words.
Yes, and it is worth checking which software companies in Chennai have actually done this rather than just quoted for it. Multi-tenant architecture with verified data isolation, role-based access, subscription tiers and payment infrastructure is what our own products are built on.
GetWash runs secure multi-tenant design with each shop's data fully isolated on the server, 84 automated unit tests, and a verified tenant-isolation security model. We have shipped the hard parts more than once.
Automated unit test coverage plus Playwright end-to-end browser tests, config-gated authentication and verified multi-tenant isolation, deployed through staging environments with documented QA test plans.
Practically, that means you get a staging environment — web, API and database — to use before anything touches your live business. You should never first see software on the day it goes live.
For custom software we build for you: you do, on final payment. For licensed products from the RALA Business Suite: you license the software and own your data, which you can export at any time.
We put whichever applies in writing before work starts. You should insist on that from any software development company you engage — ambiguity here becomes expensive later.
Yes, throughout — requirements, training and support. This is a deliberate part of how we work, not an accommodation. Working with owners in the language they think in shortens every project, because requirements stop getting lost in translation.
We also build regional-language capability into products where it matters. Minimeo carries full Tamil and Hindi curriculum tracks.
Yes — nationwide across India and internationally. DomuStack was built end-to-end for a client in the United States, delivered to US market expectations across timezones, and runs in production today.
Kiakaha Gym, in Bangalore, is another out-of-state engagement. Locally we serve Perumbakkam, Sholinganallur, Medavakkam, Velachery, Siruseri, Tambaram and the wider OMR corridor.
Book a live demo on your own data
We will run the software against your real sample data so you can judge fit before committing to anything. No cost, no obligation, and no salesperson calling you for six weeks afterwards.
Or call +91 98842 30327 · +91 73052 21235